PlayFrank - Casino review

7.7 / 10
7.7 / 10
Players from United States not accepted
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It all started way back in 2012 when PlayFrank decided it’s not only about the online casino anymore, but it’s about you. With the love of gaming they created a unique environment for you to come in, stick around and get rewarded for your love of gaming. It’s a fair and square playground. At PlayFrank you get praised for your commitment. They were able to create a whole new bonus experience. Customized bonuses, personalized free spins and tailor-made rewards, challenges and benefits. So don’t just play Casino, PlayFrank.

WELCOME BONUS AT PLAYFRANK

PlayFrank offers new players a pretty spiffy welcome bonus including 100% bonus up to €200 and 100 Free Spins on Starburst:

ActionBonus Details
1st Deposit100% up to €200 + 100 Free Spins*

* Free Spins are credited in five installments of 20 free spins for five consecutive days - starting on the day of the first deposit.

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Welcome Bonus Terms and Conditions:

Before you start playing with the welcome bonus offer at PlayFrank, it is really important to know which bonus terms and conditions are applicable, so you don't get suprised afterwards. We have collected all terms and conditions you need to know below:

  • The minimum required deposit in order to be eligible for the welcome bonus is €20 (or other currency equivalents).
  • Once the welcome bonus is claimed, the initial deposit amount, the received bonus amount and any winnings gained from both will be transferred to your 'bonus balance'. This 'bonus balance' will remain locked until players have completed the wagering requirement for bonuses.
  • Deposits made via Neteller and Skrill are not eligible for the welcome bonus.
  • All bets are first deducted from the bonus part of the 'bonus balance' and thereafter from the cash balance (deposit amount).
  • The welcome bonus at PlayFrank is subject to a wagering requirement of 30 (thirty) times the sum of the deposit amount and received bonus. For example: A deposit of €50 will result in a total balance of €100, which is transferred to the 'bonus balance'. Before players are allowed to cash out their total bonus balance, they will need to place bets with a total of: 30 x €100 = €3000. If the total wagering requirement of €3000 is completed, your total 'bonus balance' will be converted to real money, which can be withdrawn from the casino.
  • The free spins attached to the welcome bonus offer, i.e. 100 free spins on Starburst, are also subject to a wagering requirement. All winnings gained with the free spins need to be wagered 40 (fourty) times before they can be withdrawn.
  • The wagering requirement for any type of bonus needs to be completed within 7 days of the bonus being credited to the 'bonus balance'. If not, the bonus balance will be lost.
  • Please be aware that whilst an active bonus players are not allowed to place bets higher than 5% of the original deposit or €5 (higher amount applies). The maximum bet restriction also applies to double up and gamble features in specific casino games. Please make sure not the exeed the maximum bet because you will risk your winnings to be confiscated by the casino.
  • Players are able to forfeit the welcome bonus before finishing the total wagering requirement. If players decide to forfeit their bonus, all bonus funds will be removed and any remaining deposit amount will be credited to the real money wallet.
  • Please bear in mind that different casino games contribute differently towards the wagering requirements. Bets on most of the Video Slots contribute in its entirety towards the wagering requirement, thus for 100%. All bets placed on Classic Slots contribute for 50% towards the wagering. The same applies for the following games: Simsalabim, Castle Builder, Big Bad Wolf, Supernova, Hot Ink, Arabian Rose, Crocodopolis, Irish Eyes (1&2), Jack Hammer (1&2), Mad Mad Monkey, Medusa (I&II), Zombies, Safari Madness, Pirate’s Gold, Magic love, Beetle Frenzy, Scarface, Frankenstein. 1429 Uncharted Seas Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Untamed Crowned Eagle ,Tomb Raider 2, Game of Thrones, Forsaken Kingdom, Dr Jekyll & Mr Hyde, Ladies Nite, Spring Break. All bets placed on Table Games, Video Poker, Live Casino and Other games do not count at all towards the wagering (0%).
  • The following slots are excluded from playing with bonus balance: All Jackpot Games, Champion of the Track, Robin Hood, Pearls of India, Tower Quest, Scrooge, Demolition Squad, South Park, South Park: Reel Chaos, Jackpot 6000, Big Bang, Eye of the Kraken, Lucky Angler, Blood Suckers, Dead or Alive, Kings of Chicago, Devil's Delight™, Mega Joker and The Wish Master.
  • Players from the following countries are not permitted to receive any promotional bonuses, unless otherwise stated: Lithuania, Belarus, Latvia, Czech Republic, Bulgaria, Hungary, Ukraine, Slovakia, Latvia Poland, Bosnia and Herzegovina, Croatia, Estonia,  Romania, Russia, Greece, France, Italy, Spain, Portugal, Turkey, Republic of Moldova, Malaysia, Georgia, Philippines, Kazakhstan, Vietnam, Thailand, Indonesia, Pakistan, India, Nigeria, Bangladesh, Mongolia, Ukraine, USA and China. 
Players from United States not accepted

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Company
EveryMatrix Limited
Licensing authorities

UK Gambling Commission, Malta Gaming Authority

Deposit minimum
Yes (€ 20)
Withdrawal minimum
Yes (€ 20)
Withdrawal Limit

€10.000 per week

Withdrawal Options
Bank Transfer, EcoPayz, Instadebit, Moneta.ru, Neteller, Skrill, Speedcard Direct, Trustly, WebMoney
Supported Currencies
Australian Dollar, Canadian Dollar, Euro, Great Britain Pound, Norwegian Kroner, Swedish Kronor, United States Dollar
Supported Languages
English, German, Norwegian, Swedish
Games
Classic Slots, Jackpot Slots, Keno, Live Casino, Scratch Cards, Table Games, Video Poker, Video Slots
Casino Play
Instant Play (both desktop and mobile)
Customer Support

Live Chat - Email Support: support@playfrank.com / complaints@playfrank.com

Favorable and unfavorable
Nice welcome bonus offer
Over 1000 different casino games
Great selection of Jackpots
Easy to navigate casino platform
High wagering requirement for welcome bonus (30x D + B)
No phone support
Welcome offer not available for deposit via Skrill and Neteller

All player reviews

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