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La Fiesta Casino - Casino review

7.7 / 10
7.7 / 10
Players from United States not accepted
  Get your offer Claim now
CBM exclusive bonus available

La Fiesta Casino is a brand new online operator that aims to create a 24/7 casino party all within the screen of the device you're using to play. Okay, so it sounds a little wacky but La Fiesta actually is a fun and top quality gaming environment that's been created with players in mind. The casino was founded just this year by a team of industry veterans with more than 15 combined years of experience under their belt. After several months of painstaking development, La Fiesta is the interesting end product. With a huge selection of big name slots, table games, game variants and a live casino to boot, La Fiesta surely starts to look like a well oiled machine. With that in mind it's important to note that you can access the casino, or the party as they would call it, on any mobile device, tablet, desktop or laptop that has an up to date browser. Essentially anything with a screen.. Which is most things nowadays! The casino comes complete with a slick design and a strong emphasis on user experience. For example, there's virtualy nowhere on the casino website that's more than a couple of clicks away, which is always a good sign. Read on to find out if the La Fiesta party is right for you.

Welcome Package at La Fiesta Casino

New players can claim a staggering €3000 welcome package divided into the first three deposits at La Fiesta Casino. Surely one of the most generous welcome packages that can be found online. More details about this excellent welcome package can be found in the table below:

ActionBonus Details
Registration€8 Free Bonus (Registration Code: CBM8)*
1st Deposit400% up to €1000 + 80 Free Spins*
2nd Deposit100% up to €1000
3rd Deposit200% up to €1000

* In order to claim your €8 free no deposit bonus, please enter promo code: CBM8 during the registration.

* The 80 free spins attached to the first deposit bonus are available on all Slot games, except NetEnt video slots. Players need to contact live chat support in order to claim the free spins. The standard welcome bonus will be added automatically.

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Welcome Package Terms and Conditions

We advise all online players to read both general and promotional terms and conditions thoroughly before signing up and playing with bonuses. It is really important to familiarize yourself with all casino rules in order to avoid any issues afterwards. Considering this, we have collected the most relevant bonus clauses which apply at La Fiesta Casino. Please have a look below:

Exclusive No Deposit Bonus:

  • Players that sign up at La Fiesta Casino via CasinoBonusMaster.com will receive €8 free bonus money upon registration. No deposit required!
  • Please make sure to enter following bonuscode when creating your new player account: CBM8.
  • The free bonus is subject to a wagering requirement of 60 times, i.e. players need to wager a total of €480 before bonus funds and winnings are converted into real money.
  • Players need to make a verifying deposit of €20 via credit card in order to withdraw winnings from the exclusive no deposit bonus.
  • The maximum withdrawal amount from the no deposit bonus is €50 or other currency equivalents.
  • Following countries are excluded: Algeria, Libya, Sudan, Nigeria, Mali, Eritrea, Morocco, Mauritania, Djibouti, Congo, Kenya, Niger, Uganda, Angola, Namibia, Mozambique, Gabon, Zambia, Afghanistan, Armenia, Bangladesh, Uzbekistan, Vietnam, Turkmenistan, Tajikistan, Sri Lanka, Pakistan, North Korea, Malaysia, Macau, Kyrgyzstan, Laos, Kazakhstan, Indonesia, Bhutan, Brunei, Burma, Rwanda, Somalia and Palestine.

Welcome Package:

  • The welcome package is only available once per computer, household, person, email address and/or banking details.
  • Players from the following countries are not eligible for the welcome bonuses: Algeria, Libya, Sudan, Nigeria, Mali, Eritrea, Morocco, Mauritania, Djibouti, Congo, Kenya, Niger, Uganda, Angola, Namibia, Mozambique, Gabon, Zambia, Afghanistan, Armenia, Bangladesh, Uzbekistan, Vietnam, Turkmenistan, Tajikistan, Sri Lanka, Pakistan, North Korea, Malaysia, Macau, Kyrgyzstan, Laos, Kazakhstan, Indonesia, Bhutan, Brunei, Burma, Rwanda, Somalia and Palestine.
  • The welcome bonuses are subject to a wagering requirement of 30 times the sum of the deposit plus bonus amount received. For instance, if you have made a first deposit of €50, you will receive another €200 as bonus funds giving you a total balance of €250. Before you are allowed to withdraw any bonus funds or winnings, you will be required to wager a total of: €250 x 30 = €7500 on Slots and Scratch Cards. As soon as you have completed the play-through requirement, all bonus funds and winnings will be released and thus transferred to your real money balance which is available for cash out.
  • The 80 free spins attached to the first deposit bonus is exclusively available for players signing up through the Casino Bonus Master website. Free spins winnings are subject to 45 times wagering and need to be collected via Live Chat Support.
  • The maximum withdrawal amount from the welcome bonuses is 20 times the original deposit amount. For instance, if you have deposited €100 and claimed any of the welcome offers, than you may only withdraw a total of €2000 once you have completed the wagering requirements for that bonus.
  • The welcome bonus will not be awarded to players with pending withdrawals.
  • Please keep in mind that whilst an active bonus, players may only bet on Slots and Scratch Cards. You are not allowed to play Blackjack, Roulette and Poker games during an active bonus. If you breach this term, the casino will have the right to confiscate possible winnings.


Players from United States not accepted
CBM exclusive bonus available

Get your offer Claim now
Company
Digital Ventures Capital Limited
Licensing authorities

Curacao e-Gaming

Deposit minimum
Yes (€ 20)
Withdrawal minimum
Yes (€ 100)
Withdrawal Limit

€5000 per month

Withdrawal Options
Bank Transfer, MasterCard, Neteller, Skrill, Visa
Supported Currencies
Euro
Games
Bingo, Classic Slots, Jackpot Slots, Keno, Live Casino, Table Games, Video Poker, Video Slots
Casino Play
Instant Play (both desktop and mobile)
Customer Support

Live Chat Support - Email Support: support@lafiestacasino.com - Phone Support: +421 2330 560 54

Favorable and unfavorable
Exclusive €8 free bonus upon registration
€3000 Welcome Package
Live Chat and Phone Support
Over 600 different casino games
User friendly website design
A lot of banking options
VIP Program with additional rewards and perks
No max. bet restriction whilst an active bonus
Min. withdrawal of €100
List of countries excluded from welcome bonus or any other bonuses

All player reviews

  • Sandra P.
    Reviewed on

    Very bad experience. Made a deposit of 30 euros and received a fantastic bonus. After that I found out that 80/90 % of the games weren't available in my country. So tried to get my money back, but wasn't possible. Found a working slot and decided to place the highest bet in order to loose my money quickly so I could stop playing this casino. Instead I won and asked the casino to transfer my deposit amount back. The rest they can keep. Wasn't possible. I'm not playing anymore though as it's really no fun website. Hope you could help me get my deposit back. Sent you an e-mail.

    Nice bonus if all games were available..

    No working games. No customer service.

    • Operations CBM .

      Hi Sandra,

      As agreed, we have contacted the La Fiesta Casino Management regarding your issue. We would like to clear out a couple of things regarding your case.

      First of all, due to licensing restrictions, some of the providers at La Fiesta Casino indeed aren't available for the Netherlands, to be more specific 3 software providers including NetEnt, ELK Studios and NextGen Gaming. The remaining 10 software providers are still available for Dutch players. While we understand this can be disappointing for you, La Fiesta Casino has to be strict in this area in order to meet licensing obligations. We hope you understand this.

      Furthermore, you have made a deposit and subsequently claimed the welcome offer. Thereafter, some bets were placed. While you only placed 40 eurocents before contacting customer support in order to have the bonus cancelled, the wagering on the bonus commenced. Based on the casino's Terms and Conditions there are no valid reasons to refund you, because of bets being placed. If you would've not played and asked for a cancellation of the bonus right away, this of course would be not the case.

      Also, there have been some breaches of the bonus policy after your refund request, these include higher bets than allowed and bets placed on roulette games, which is a restricted game whilst an active bonus. Players may only play Slots and Scratch Cards whilst an active bonus. Please make sure to read the bonus terms and conditions very carefully before claiming and engaging in bonus play at any other online casino. This will save you a lot of hassle going forward.

      Nevertheless, we have discussed this with the management team and they are willing to make an exception in your case and cancel the current balance and refund your original deposit of €30. The customer support team will contact you as soon as possible with further instructions.

      We hope to sufficiently informed you.

      Best regards,

      CBM

      Operations CBM .


  • Johan K.
    Reviewed on

    ***SOLVED***

    This casino has a warning on other site and I understand why now

    .....

    My account is dire333 on la fiesta , i deposit 190 euro and did follow the x20 rule that means i could withdraw 3800 euro. They scamed me of all my money . I have all the documents and screensshoots of my winning on netent games. I have follow the rules.

    • Operations CBM .

      Dear Johan,

      Could you please send an email to operations@cbmaster.eu with all details of your complaint including screenshots. We will thereafter contact the casino in order to resolve the issue. Thank you in advance.

      Best regards,
      CBM

      Operations CBM .

    • Operations CBM .

      Hi Johan,

      As agreed, we have contacted the Management Team of La Fiesta Casino in order to find out about your payment issue. We have been informed by the management that your specific case was actually being looked at the time you submitted your complaint here on the CBM website. Furthermore, the casino operator also received your email reply after the initial denial of the withdrawal. This was about 24/25 hours ago and your complaint was actually still in process. Moreover, there was actually no final decision at the time of submitting the complaint on this website.

      Nevertheless, I am glad to inform you that the casino has made a final decision in your favour and that there has been an occasional human error on the casino's part, which caused the initial denial of your withdrawal. You can expect a written letter from the casino explaining the full situation and what actually went wrong in your case.

      Lastly, we would like to ask you to reply here when you have received the full winnings from La Fiesta Casino so we can close the complaint accordingly. Thank you for your cooperation.

      We hope to sufficiently informed you.

      Best regards,

      CBM

      Operations CBM .

    • Johan K.

      I have gotten A letter from La fiesta Casino / Vera Panikoff Client Relations Team

      That I have not brooken any rules. Atm am writing a letter wondering if my payment will go to my neteller account or back to my la fiesta casino account dire333. So I will be back with a comment when the complaint is fixed / Johan Karlsson

      Johan K.

    • Operations CBM .

      Hi Johan,

      Thank you for your reply. We'll wait for your confirmation before we close the complaint.

      Best regards,
      CBM

      Operations CBM .

    • Johan K.

      Hello !

      Update of the la fiesta casino balance. They have put the money on withdraw of 3800 euro insteed of 3580 euro ! to my neteller account .

      This normaly takes 2-5 days "again" then the finance department will approve the transaction "hopefully" so it will not be "Cut winnings again " So I hope Vera Panikoff Client Relations Team has sent all information to those who payout the winnings so the same thing doesn't happend again.

      I want to have this complaint open untill 3800 euro is on my neteller account. It takes only 1 day from approving the transfer from la fiesta casino to neteller.com .

      If they have prioritized the case, the money should be in the account within 2 days i belive.

      I think they deserv a 4 star rating if they do all the things they sad they are going to do =)

      /Johan Karlsson




      Johan K.

    • Operations CBM .

      Hi Johan,

      Thank you for the update. Please let us know when you've received the money in your Neteller account. We will thereafter close the complaint.

      Best regards,

      CBM

      Operations CBM .

    • Johan K.

      It's been soon 48 hours from where the withdraw was sent as an " approve" withdraw letter to my E-mail.com and I have not yet gotten the money 3800 euro into my neteller account. It could be neteller that has alot to do and has not approve the transaction in there part yet. The casino has 1 buisness day for withdraws to neteller.com its soon close to 2 days. So today its the day 3 i quess. I will update you of the matter in hand. I have docs saying the transaction is " Godkänd " in sweden " Approved " in english :D Perhaps the money will arrive today.

      Johan K.

    • Johan K.

      I talked with support and he talked to the finance department and he say to me you should be payed tomorrow . So i get back to you :) / Johan Karlsson

      Johan K.

    • Johan K.

      I have not gotten my 3800 euro yet into my neteller , but Vera Panikoff looking into it un sunday. I dont understand why they need to chip the money around to different companies then to me. / Johan K

      Johan K.

    • Johan K.

      I hope I wrote I have not gotten the money yet hehe :)

      Johan K.

    • Johan K.

      Hello ! I have talked to the support once again, and the finance department says " he is going to get paid " to me this can be only words,Last time they told me I was going to get paid Friday 13 okt. I have hard trusting delays. Can you help me telling me whats wrong. Dire333 account

      Johan K.

    • CBM .

      Hi Johan! Just talked to our contact at La Fiesta and he told me that the payment should arrive in your Neteller account at last tomorrow afternoon!

      Can you update us on the 18th of the status?

      CBM .

    • Johan K.

      I Will do that :) I love the slots on la fiesta casino :P does the payouts always takes this long ? :P i will update you = )

      Johan K.

    • Johan K.

      Hi Johan,

      I am a supervisor here at La Fiesta Casino.

      I'm looking over your account to help assist you with your withdraw. The Financial Department has informed me that your withdraw request is unable to be paid through your Neteller account.

      Instead they would like to submit your request through wire transfer. If you okay with this method please reply to this email.

      Regards,
      VIP Account Manager
      Jeremy

      Ticket Details
      Ticket ID: JCD-650-34451

      This is what I got told from the vip manager , they have my account , but really 10 days more . then its been 26 days with this complaint.

      Johan K.

    • CBM .

      Hi Johan, it can be that they have some difficulties with Neteller.. If you can give your wire details to them and keep us posted..

      CBM .

    • Johan K.

      yes i have seen it and i have just sent Jeremy an email about your withdrawal , that was the support / steven . I sended all my docs like 16 days ago this withdraw should take 2-5 days he said. So I will get an information about the withdraw from financial department. I am scared i will lose my money actually atm.

      Johan K.

    • Johan K.

      I got a withdraw approment from the financial team in my own language (swedish) they have sent my 3800 euro and it will say on my bank statement(WorldPay) So i need to wait 5 days for it to arrive. The bad part is that it will me a small transfer fee. I hope it will be low. I am happy with this and I will let you know on Friday if I have the money yet :) / Johan Karlsson

      Johan K.

    • Johan K.

      I gotten my 3800 euro !! i took only 2 days!! :D the complaint Can now be closed !! Thank you La fiesta casino !! :)

      Johan K.


  • Tuomas K.
    Reviewed on

    I'm sorry to tell that my experiences were bad. I "won" 470 euros after I had played 8 hours, but two days after withdraw, they refused to pay it. They paid 70 euros and deleted rest of my wins. They told the reason as I asked: "If you choose "free 15 euros" bonus offer, maximum sum of win is 70 euros. We delete others, your deposit money too. "

    Read bonus rules very well with this casino! I have tried many casinos with great experiences, but this one got me fooled.

    .....

    - Bad bonus rules, they refused to pay my win because I chose "free 15 euros" bonus. - Be careful and don't take that "free 15 euros" -offer when you deposit your real moneys.

    • Operations CBM .

      Hi Tuomas, first of all thank you for leaving a review about La Fiesta Casino. Furthermore, we need you to answer some additional questions before we can help you with this payment issue.

      Have you made a deposit prior to winning the 470 euro? Or have you won this amount with the €15 free no deposit bonus you've received from La Fiesta Casino?
      Best regards,
      CBM

      Operations CBM .

    • Tuomas K.

      Yes, I made deposit and took that 15 euros bonus too. Without deposit its probably good deal, but with deposit it was horribly deal and should not be possible.

      Tuomas K.

    • Operations CBM .

      Hi Tuomas, thank you for your swift reply. Could you please send me your registered email at La Fiesta Casino along with a short description of your total play (from sign-up, to deposit, play and withdrawal) in order for us to contact the operator regarding your payment issue? You can send it to the following email address: operations@cbmaster.eu. I will thereafter contact La Fiesta Casino to see if we can solve this problem for you. Thank you in advance!
      Best regards,
      CBM

      Operations CBM .

    • Operations CBM .

      Dear Tuomas,

      We have contacted the operator and they were able to locate the concerned player account as they were aware of this particular case. We have been provided with sufficient evidence which clearly shows that you have claimed the free bonus and thereafter made a deposit also claiming the welcome bonus without placing any bets with the no deposit bonus. The operator has made the right decision to apply the maximum withdrawal clause of €70 (set out in Bonus T&C) because you had an active no deposit bonus. By claiming both the free bonus and welcome bonus before placing any bets, you had the edge of an additional €15 balance to clear wagering on the welcome offer. Furthermore, the Terms and Conditions are clear on the maximum cash-out for no deposit bonuses. Hypothetically, if the casino would have decided to pay your winnings in full, you would have been dismissed from the max. cash-out term, thus the clause would not apply to your situation. This should not be the case as every player should abide by the rules set out by the casino, especially when a no deposit bonus has been claimed. In the spirit of equality, this terms should apply to all players who have claimed the free bonus upon registration. The fact that you made a deposit and claimed the welcome bonus right after claiming the free offer does not absolve you from this bonus clause.

      Although we understand the situation is unpleasant, we believe the operator has made the right decision by applying this rule to your gameplay. We consider the complaint resolved and found in favor of La Fiesta Casino.

      Best regards,
      CBM

      Operations CBM .




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